Customer Service Manager - State Farm Agent Team Member
Full Time • Austin, TX
Responsive recruiter
Benefits:
- Bonus and Commission based on performance
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
As a Sales/Customer Service Manager with Warren Insurance Agency and Financial Services, Inc. you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service and sales skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, providing opportunities to protect assets, while coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused, have a strong sales background and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Oversee the sales and customer service team and daily operations.
- Develop and implement sales and customer service policies and procedures.
- Handle escalated customer complaints and issues.
- Train and mentor sales and customer service representatives.
QUALIFICATIONS:
- 5+ years of experience in sales and customer service, with 2+ years in a managerial role.
- Leadership and organizational skills.
- Communication and problem-solving abilities.
- Strong analytical acumen
- Competitive and winning attitude
- Must currently have P&C and Life and Health insurance licenses
Compensation: $45,000.00 - $65,000.00 per year
Do you strive to set yourself apart from all the others?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in North Austin, Texas.
- I am a proud graduate of Southern University .
- We currently have 4 team members at our agency.
- Our agency has received awards including: Ambassador Travel
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none